What we were asked to do
Between April and September 2020, Healthwatch collected feedback from thousands of people about NHS and social care services, a nearly – 200% - increase compared to 2019. HWE asked us to design 2 summary reports which highlighting public concerns about accessing NHS dental care, support in care homes, and COVID-19 testing, while also reviewing the online advice people seek and the overall sentiment of feedback.
What we did
We took the finalised copy from Healthwatch England and designed the reports using the Healthwatch England brand guidelines to ensure consistency in colours, fonts, and overall style. By applying the HWE branding and thoughtful design, we ensured the report was both professional and accessible, effectively communicating the public’s experiences and priorities to NHS and social care leaders.
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